Mark Ferrara has extensive experience in leadership roles within the technology and service sectors, currently serving as Sr. Director Global SaaS Program Director at PTC since September 2014, focusing on delivery and quality in the Americas. Prior positions at PTC include Sr. Director America's Delivery/Quality Lead and Director Global Service IoT WW Delivery Lead, managing projects across multiple regions including North America, Europe, and Asia. Previous experience includes leadership roles at Axeda Corporation, ACS (a Xerox Company), HP Enterprise Services, and Towers Perrin / ExcellerateHRO, where Mark Ferrara developed expertise in professional services and technical delivery. Mark Ferrara holds a Bachelor's degree in Business & Information Systems from Curry College.
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