Meghan Nelson is an experienced Customer Success Manager with a strong background in managing teams and client portfolios across various industries. Currently serving as a Customer Success Manager Team Lead at PTC, Meghan has developed processes and procedures to enhance efficiency and drive client satisfaction. Previously, as a Manager of Customer Success at Kaleidoscope, Meghan led a team focused on achieving key performance indicators in client retention and revenue growth. Meghan's experience also includes roles in account management and coordination at Portu Sunberg and Holt International Children's Services, showcasing skills in communication, problem-solving, and project management. Educational qualifications include a Master's Certificate in Oregon Leadership in Sustainability from the University of Oregon and a B.A. in Global Studies from the University of Minnesota.
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