Ronald Leonard has extensive experience in customer success and support services, currently serving as a Senior Customer Success Manager at PTC since 2011. Previously, Ronald held several leadership roles, including Customer Success, Voice of the Customer Sr. Manager, and Premium Support Services Business Development Manager at PTC. Prior to joining PTC, Ronald served as the Director of Sales, Support Services & Channel Management at Zmanda, Inc., and Director of Eastern Support Services & Sales at Arkeia Software Corp. Additional experience includes roles as Multi-Vendor Support Services Regional Manager at Anacomp, Incorporated, VP of Strategic Account Management at InteQ Corporation, and Director of Support and Professional Services at Aztec Technology Partners. Ronald began the career at Centron Network Solutions as Director of Service Sales and Business Development. Ronald holds a degree from the University of Massachusetts Lowell.
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