Victoria Firewind

Victoria Firewind is a Principal IoT Cloud Engineer at PTC, where responsibilities include managing real-time alerting and monitoring for over 350 customer accounts, and developing advanced tools in C#, Python, and Bash. With prior experience as an Enterprise Deployment Engineer, Victoria has successfully deployed millions of connected devices and collaborated with executives to optimize IoT applications. A former Success Assurance Manager, significant contributions include preventing $30M in churn and generating over $200M in ROI for enterprise accounts. Victoria's career also encompasses roles in technical application support and software consulting across several companies, including ThingWorx, Pearson VUE, and Jacquette Consulting, with a strong foundation in technical skills demonstrated through a Bachelor's Degree in Physics and Minors in Computer Science and Business Administration from Drexel University.