Milton Gingrich has a diverse background in technical support and IT project coordination, with over 10 years of experience in help desk roles. At PTI Security Systems since February 2018, Milton serves as a Technical Support Representative, focusing on troubleshooting software and hardware issues, providing remote installations, conducting training, and producing support documentation. Prior experience includes a role as IT Project Coordinator at Inteva Products, LLC from June 2008 to November 2017, where responsibilities encompassed PC hardware and software support and executive-level help desk assistance for a global organization. Additionally, from October 2001 to May 2007, Milton managed the IT support staff at Marygrove College, mentoring entry-level analysts and interns.
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