Nitin Pratap is a seasoned professional with extensive experience in customer experience and operational leadership, currently serving as the Head of CX at Publive since May 2025. Previously, Nitin held the position of Director of Success & Operations at Airmeet, where a strategic 5S framework was implemented to enhance customer operations and drive company growth. Nitin also founded The Remote Life, a remote work enablement platform acquired by Airmeet, and produced the Remote Work Summit, a virtual conference featuring industry leaders. Additional experience includes independent growth consulting for startups, policy advocacy through YLAC, and service management roles at Hero MotoCorp Ltd. and Dana Holding Corporation. Nitin holds a Bachelor's Degree in Mechanical Engineering from Thapar Institute of Engineering & Technology.
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