Avi R. has extensive experience in customer success operations, starting at PubMatic in April 2011 and advancing to the role of Director of Customer Success Operations. Responsibilities include managing account operations, onboarding publishers, implementing contract terms, and ensuring the accurate serving of ads on the platform, which contributed to significant revenue growth through strategic research and execution. Prior to PubMatic, Avi R. worked at GENPACT LLC from July 2007 to March 2011 as a Process Developer and Technical Support Analyst, focusing on incident management and providing support for GE Aviation users. Academic credentials include an MBA in International Business from Western International University and a BCA in Computer Software and Media Applications from Pt. Ravi Shankar Shukla University.
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