Hellen Martins is a dedicated professional in the Customer Service and Supply Chain sectors, with over 16 years of relevant experience. Hellen has held positions at Puig, Unilever, and Johnson & Johnson do Brasil, where they specialized in operational improvements, service indicators analysis, and efficient order management. Currently, Hellen serves as a Senior Customer Service Analyst at Puig while pursuing a CBA in Business Management at IBMEC. Throughout their career, they have implemented effective policies and strategies to enhance customer relationships and drive performance improvements.
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