Paul Wilkinson is currently the Head of Service Improvement at Pulsant, where they leverage their extensive background in managed services and cloud solutions to drive high-performing teams and deliver exceptional results. With a commitment to continuous improvement and innovation, Paul utilizes methodologies such as Lean and Six Sigma to enhance customer experiences and operational efficiencies. Previously, they held various technical and leadership roles at Knowledge IT and Onyx Group, where they developed a proven track record in team empowerment and service delivery. Outside of their professional pursuits, Paul enjoys building custom automation networks and engaging in weightlifting, snowboarding, and squash.
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