Mathieu Perrin is a seasoned professional with extensive experience in customer service and business performance management within the automotive industry. Currently serving as Team Head Customer Service at PUMA Group since November 2022, Mathieu previously held various leadership roles at GROUPE TOYOTA FRANCE from September 2015 to November 2022, including Head of Customer Experience and Dealer Development for Lexus and Business Performance District Manager for Toyota. Mathieu's expertise encompasses after-sales performance management for multiple car dealers and national product launches, supplemented by earlier roles in marketing, market research, and sales at organizations such as Renault Retail Group and BMW Group. Mathieu holds a Master Grande École with a specialization in Marketing from ICN Business School.