Divya Balla is a results-oriented professional with extensive experience in operations and market research. Currently serving as a Customer Experience Leader at Pureprofile since 2023, Divya previously held leadership roles at Nykaa and Aegis Global from 2016 to 2023. With a focus on creating a systematic and strategic working atmosphere, Divya is adept at managing diverse teams to achieve business objectives. Divya holds a postgraduate degree in Service Excellence and Business Management from Welingkar Institute of Management, completed in 2022, and a Bachelor of Science in Biology from Calorx Teachers University, earned in 2015.
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