Darrell Baldock is a seasoned professional with extensive experience in strategic partner services and operations management, currently serving as Senior Manager of Strategic Partner Services and previously as National Manager of Operations Returns at Purolator Inc. Since August 2019, Baldock has collaborated with marketing and sales teams to enhance customer satisfaction and operational efficiency. Prior roles at Xerox include Manager of Reverse Supply Chain Strategy and Transformation, and Continuous Improvement Leader, achieving significant cost reductions and operational integrations. Baldock also contributed to academia as a professor at St. Clair College, teaching various supply chain and management courses. Educational qualifications include an Executive Seminar in Global Supply Chain Management from Clarkson University and multiple degrees from the University of Windsor, encompassing an MBA in Strategy and a Bachelor of Arts in Psychology.
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