Purple Square CX, is a Customer Experience Advisory that offers a diverse range of services aimed at enhancing customer interactions for businesses. 

Our expertise lies in three key areas – CX advice and strategy, marketing automation, and customer data platforms (CDPs).

Our team comprises CX strategists, engineers, developers and builders, all focused on delivering against the 5 core principles of CX: Vision, Operations, People, Data and Tech.

We build long term partnerships with our clients, that deliver their Customer Experience goals, both short-term and long into the future.

Business Development

Data

Enterprise Software

Health Data

Purple Square

Purple Square's headquarters in Gatwick, United Kingdom

Andrew Addison

Timothy Biddiscombe

This department provides expert consultancy in various domains to guide and support client projects.

Consulting Services

The Marketing Team at Purple Square CX is responsible for crafting and executing strategic marketing campaigns that elevate customer engagement and enhance brand visibility. This includes developing and analyzing digital marketing initiatives, leveraging marketing automation tools, and utilizing customer data platforms (CDPs) to optimize customer interactions. The team collaborates closely with other departments to ensure all marketing efforts align with the overall customer experience strategy.

Marketing Team

The Sales and Client Relations team at Purple Square CX is dedicated to establishing and nurturing long-term relationships with our clients. They focus on understanding client needs, driving customer experience solutions, and ensuring client satisfaction. This team is pivotal in aligning our services—CX advice and strategy, marketing automation, and customer data platforms—with our clients' business goals, ensuring consistent and impactful customer interactions.

Sales and Client Relations

This department provides technical support and solutions for software applications to ensure optimal performance and user satisfaction.

Application Support

This department manages financial planning, reporting, and operational support activities.

Finance Operations

The Leadership Team at Purple Square consists of the Chief Business Operations Officer, Managing Director, and Founder & CEO. This team is responsible for setting the strategic direction of the company, driving key business initiatives, and fostering long-term client partnerships to achieve customer experience goals. They ensure alignment across all departments to maintain excellence in CX strategy, marketing automation, and customer data platforms.

Purple Square

Org chart

Teams

Consulting Services

Marketing Team

Sales and Client Relations

Application Support

Finance Operations

Leadership Team

Offices

Purple Square

Org chart

Teams

Consulting Services

Marketing Team

Sales and Client Relations

Application Support

Finance Operations

Leadership Team

Offices

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