Jordan Baker

Jordan Baker is an accomplished IT professional with a diverse background in technical support and infrastructure management. Currently serving as a Senior IT Support Engineer at PurposeBuilt Brands since May 2018, Jordan oversees IT infrastructure projects, implements process improvements, and manages end-user support in a multi-site environment. Prior experience includes roles as an IT Support Engineer and Help Desk Specialist, showcasing expertise in troubleshooting, hardware/software management, and customer service. Educational qualifications include a Bachelor's Degree in Computer Engineering Technology from DeVry University. Jordan has also developed skills in documentation, training on security best practices, and working with various IT systems and peripherals.