Aldo Chavez serves as the VP of Customer Success at Puzzel, where they drive customer-led growth through strategic excellence. With a strong background in customer success roles at companies like Forecast and Vivino, Aldo has been instrumental in building and optimizing customer success functions that enhance retention and long-term value. Their passion for change management and digital transformation is evident through experience as a founding member of customer experience initiatives at Light and at Maersk Growth. Aldo holds a Master of Science in Technology, Operations and Innovation Management from Aalborg Universitet and a BA in Communications & Political Science from Manhattanville College.
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