Matthew Simpson

Matthew Simpson is a Solutions Architect at Puzzel, specializing in enabling brands to deliver exceptional client experiences through technology and interpersonal skills. They have extensive experience in CCaaS/UCaaS, previously serving as a Service Delivery Consultant at Difference Corporation and Firstcom Europe, where they excelled in project management, business process mapping, and technical implementation. Matthew has a proven track record of working with high-profile clients and mentoring teams, showcasing their ability to bridge business needs with technological solutions. They hold PRINCE2 certifications in Project Management from The Knowledge Academy.