A H. has over 15 years of experience in digital transformation and business solutions across various reputable organizations. A career began at Emirates Post as a Contact Center Team Lead from August 2006 to June 2007, followed by a role at DP World from July 2007 to September 2015 as a Business & Digital Solutions Specialist. A H. then served as the Business Solutions & Digital Transformation Lead at Abu Dhabi Ports from October 2015 to May 2017, where focus was on streamlining operations and enhancing customer experience. A H. further developed expertise as a Senior Manager of Digital Innovation at Accenture from July 2017 to February 2021 before taking on the role of Director - Digital Transformation & Technology at PwC in March 2021, concentrating on enterprise-wide strategies for innovation and operational efficiency.
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