Andy Davies

Andy Davies is a Senior Manager at PwC, where they currently hold the position. They previously worked as a Training Consultant at Analysts of London, successfully delivering a case progression tool that enhanced customer satisfaction. Andy has also held various roles in the Financial Ombudsman Service, including Team Manager and Operations Manager, where they managed teams and developed new systems that significantly improved workflow and customer experience. In addition, they have experience as a Customer Service Representative at Legal & General and a Complaints Handler at Lloyds Banking Group. Andy earned a Bachelor's degree in Music and Visual Arts from the University of Brighton and an MBA from The Open University.