Cassidy B. is a seasoned professional in customer success, focusing on SaaS implementations and training. Currently serving as a Workday Engagement Manager at PwC, Cassidy leads consulting teams and manages various post-production support initiatives. Previously, as the Director of Business Consulting & Training at Vibe HCM, Cassidy significantly improved customer onboarding processes and reduced implementation times. With a Bachelor's degree in Linguistics & Spanish Literature from Occidental College, Cassidy brings a unique blend of cross-functional leadership and a passion for team development and continuous improvement.
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