Inês Neves is a Senior Manager CX Team Lead at PwC, currently overseeing customer experience initiatives. Previously, Inês served as a Scrum Master and SAP Hybris Developer at Bose Corporation, and held various consulting roles at Deloitte Consulting, SAP, and Hyfas. Inês began their career as a Java Developer at Accenture Technology Solutions and earned a degree in Informatics Engineering from the University of Lisbon. Throughout their career, Inês has focused on SAP CRM projects and development, showcasing expertise in both technical and managerial capacities.
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