Katrina Lee has extensive experience in customer service and fraud investigation, beginning as a Sales Attendant at Primark and later serving as a Bar Waitress at Crown Casino Melbourne. As a Senior Customer Service Representative at EE, Katrina provided technical support and assisted in team leadership. At Lloyds Banking Group, Katrina advanced to a Senior Fraud Investigator, focusing on fraud prevention, transaction monitoring, and coaching. Currently, Katrina holds roles as a Senior Associate in Forensic & Integrity Services at EY and in Client Onboarding & Consulting Risk Management at PwC. Educational qualifications include a Bachelor's degree in Music Therapy from Ulster University, a Diploma in Music Theatre from Belfast School of Music, a Diploma in Criminology from Online Academy, and a Master of Music in Music Performance from Ulster University.
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