Keith Barry is a seasoned IT Support professional with over 20 years of experience spanning multiple disciplines, including Desktop Engineering and Service Desk management. Currently serving as the Senior Manager of the Technology Service Desk at PwC, they oversee operations for a team supporting over 10,000 internal staff across Canada. Previously, Keith held positions at Dell, IBM, and An Garda Síochána, showcasing a strong history of delivering high-quality technical support and improving customer experiences. Keith earned a Bachelor of Engineering in Electronics - Product Design Engineering from Dundalk Institute of Technology.
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