Michael V.

Michael V. is a seasoned IT professional with extensive experience in Jira administration, project leadership, and technical support. Currently serving as a Senior Jira Administrator at Pythian since September 2021, Michael specializes in Jira and OpsGenie, focusing on project setup, workflow automation, and user training. Prior to this role, Michael held positions as Support Lead at IMT Corporation and Technical Support Team Lead at Willis Towers Watson, where responsibilities included leadership, incident management, and compliance with industry standards. With a background in software release management and system administration from Deltek, along with an academic foundation in Computer Science from De La Salle University, Michael has proven expertise in enhancing operational efficiencies and mentoring teams in Agile project delivery.