Martina Arrey

Martina Arrey is an experienced customer support professional currently serving as a Senior Customer Support Specialist at Pyypl since January 2021, where responsibilities include overseeing the customer journey, managing incoming communications, and fostering relationships with users. Previously, Martina held the position of Customer Support Supervisor at Etisalat, focusing on managing complex customer situations and enhancing customer loyalty. Earlier experience includes working as a Senior Quality Assurance Specialist at Ecobank Cameroon, where quality standards for support interactions were maintained and assessed. Educational qualifications include a Bachelor of Business Administration from the University of Yaoundé and certifications in Customer Service Management and Logistics, Materials, and Supply Chain Management from Learncology Institute, UAE, expected in November 2024.