Scott Sumiel

Help Desk Manager at Q-Centrix

Scott Sumiel is a seasoned IT professional with extensive experience in managing technical support teams and service desks. Currently serving as Help Desk Manager at Q-Centrix since March 2024, Scott oversees daily operations of the Technical Support Team. Previously, as Service Desk Manager at US LBM (April 2020 - December 2023), Scott led the growth of the Service Desk Team from 4 to over 20 technicians while supporting more than 10,000 remote end-users. Scott has held various roles including Matrix Configuration Coordinator at FlightSafety International and CompuCom, and IT Manager at Campbell Soup Company. Scott's career began as Customer Computer Manager at Fluor Corp, and Scott also has IT support experience from Princeton Public Library. Education includes a Computer Programming certification from Computer Learning Center and ongoing studies at the University of Phoenix.

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Q-Centrix

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Who we are: At Q-Centrix, we believe there is nothing more valuable than clinical data—it is critical in delivering safer, consistent, quality health care for all. Providing the industry’s first Enterprise Clinical Data Management (eCDM™) solution, we utilize our market-leading software, the largest and broadest team of clinical data experts, analytics and reporting data structure, and best practices from our more than 1,200 hospital partners to curate meaningful, high-fidelity, complete, and secure clinical data. Our comprehensive clinical data management solutions have positioned Q-Centrix as the preferred partner at 18 of the 20 largest health systems. What we provide: -The only comprehensive solution for eCDM™ -Market-differentiated analytics and insights for performance improvement -The highest quality clinical data across all clinical segments and therapeutic areas, addressing a variety of clinical data needs, including: -Regulatory -Cardiology -Oncology -Trauma -Research -Infection prevention Why our partners succeed: -We help to capture the tremendous value inherent in clinical data. -We bring purpose to clinical data by advancing how it is captured, analyzed, and used, thereby accelerating innovation, advancing health equity, improving patient outcomes, and much more. -We deliver unparalleled data integrity and efficiency, dedicating an average of 120,000 hours per year solely to quality assurance, touching approximately 22,000 cases each month. -We leverage the nation’s largest team of over 1,400 clinical data experts across all clinical segments allowing the capture of insights that can only be found within unstructured data. -Our experts have abstracted over 13 million cases, answered 100 million clinical data questions, and impacted 22 million-plus patients.


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1,001-5,000

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