• Q2

Andrew Hagle

Escalation Manager

Andrew Hagle possesses extensive experience in technical support and client relations. Currently serving as an Escalation Manager at Q2 since February 2015, Andrew focuses on enhancing client experiences and addressing urgent cases. Previously, Andrew held the position of Associate Applications Development Analyst IV at Q2, providing technical support and developing documentation while establishing departmental procedures. Prior to that, Andrew worked at Hagle & Associates, Inc. as Support Tech & Development, assisting clients with technical issues. Andrew also gained managerial experience as a Student Manager at Lake Superior State University, overseeing student employees and ensuring compliance with documentation requirements. Andrew holds a Bachelor's Degree in Computer Informative Systems from Lake Superior State University.

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