Andy Vargas is a dedicated Systems Administrator with extensive experience in IT support and systems management. They began their career as an IT Support Specialist from 2011 to 2014, where they provided file recovery and PC maintenance services to clients. From 2015 to 2019, Andy served as an IT Support Technician II at Q2, managing ticket queues and assisting with audio-visual setups. Currently, as an IT Support Technician III at Q2 since 2019, they support over 1,700 employees while overseeing workstation provisioning and training new team members. Andy holds an Associate of Arts and Sciences degree in Computer and Internetworking Technology from the College of DuPage.
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