Christopher Merced serves as the Customer Support Manager for Centrix at Q2 since April 2024. Previously, Christopher was the Senior Manager of Client Technical Support Engineering at Fiserv from February 2020 to April 2024, where significant achievements included managing a budget of $110 million, reducing backlog volume by 52%, and enhancing client support efficiency. Christopher's experience also spans leadership roles at Capital One, Anderson Mazda, Atlantic Wireless Communications, Expedia, Inc., and Verizon Wireless, contributing to operational improvements, staff training, and process innovation across various sectors. Christopher holds an associate's degree in Business from Southeast Community College, with studies ongoing until May 2024.
This person is not in any teams
This person is not in any offices