Colin Hill has extensive experience in customer support and technical troubleshooting roles, currently serving as an Application Support Engineer and previously as an Application Support Analyst at Q2 since August 2014. Prior to this, Colin worked as a Support Concierge at Volusion, where exceptional service goals were exceeded in the first month. Additionally, Colin served as an Apple Customer Relations Advisor, showcasing adaptability and empathy in a fast-paced environment, and as a Tier 1 Advisor for iTunes Technical Support at Volt Technical Resources, addressing complex technical issues. Colin's career began in the Army National Guard as a Counterintelligence Agent, conducting investigations and performing security surveys. Educational background includes attendance at Star Charter School from August 1999 to June 2001.
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