Franklin Quick is a dedicated leader currently pursuing a degree in Theatrical and Musical Performances at Austin Peay State University. They have a strong background in customer support management, having led the global Customer Service team at Blizzard Entertainment and developed strategies that significantly improved support services across various regions. At Blizzard, Franklin initiated the company's first Diversity, Equity, and Inclusion networks and empowered numerous employees through mentorship and coaching. Prior to this, they held key roles at Borders Books & Music and Starbucks Coffee Company, emphasizing team growth and effective operations.
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