Janelle Farooque is an experienced professional in client success and management with a robust background in financial services. Currently serving as a Senior Customer Success Manager at Q2 since September 2020, Janelle has previously held roles such as Relationship Manager III and Senior Client Success Manager. Janelle's experience includes a tenure at BNY Mellon from 2006 to March 2013 as Vice President, managing a diverse portfolio of corporate and municipal clients and focusing on business development strategies. Earlier roles include working as a Financial Analyst in Worldwide Incentive Compensation at Microsoft Corporation in 2006, and as a Client Service Representative at Symetra Financial from 2004 to 2006, where Janelle facilitated relationships with retirement administrators and investment advisors to promote tailored financial solutions.
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