John Peck

John Peck has extensive experience in operations and customer success, currently serving as Senior Vice President of Customer Success and previously as Vice President of Operations at Q2 since 2012. In these roles, John has overseen a team of over 200 employees, focusing on high-quality service delivery, client health management, and software upgrades. Prior to Q2, John held various positions including Director of Operations and Vice President of Finance at Affiniscape, where significant financial management responsibilities were undertaken. With a background as a Six Sigma Black Belt at Sears, a Revenue Assurance Manager at Broadwing Communications, and roles in strategic consulting at marchFirst and Arthur Andersen, John possesses a robust skill set in operations, financial analysis, and process improvement. John holds a BBA and MPA in Accounting from The University of Texas at Austin and the Texas McCombs School of Business.