Joy Lu is an Associate UX Designer at Q2 since May 2021, where significant contributions include enhancing user engagement and redesigning the Q2 Console Administration web app for improved user experience. Prior experience encompasses roles as a Product Design Intern at Q2, where collaboration with stakeholders led to a secure messaging feature redesign, and a Product Designer Intern at VV - Volunteer Vacations, focused on translating user insights into functional prototypes. Additionally, Joy has worked as a UI/UX Design Consultant for Culture x Community Inc., redesigning product concepts to boost user retention and engagement. Previous internships in set design and architecture provided valuable insights into client-focused design processes. Joy holds a Bachelor of Arts in Architecture from the University of California, Berkeley.
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