Mike Hale is a Senior Software Engineer at Q2, where responsibilities include troubleshooting online banking issues and enhancing website functionality using HTML, JS, CSS, SQL, PowerOn, and Python. Prior to this role, Mike served as an L3 Support Engineer IV and L3 Support Engineer III, focusing on bridging implementations/support and development while diagnosing issues as bugs or configuration errors. Experience also includes a position as an L3 Support Engineer at WP Engine, where Mike addressed complex WordPress issues, and a Support Concierge role at Volusion, providing advanced support and custom coding for an eCommerce platform. Education was completed at East Chapel Hill from 1999 to 2003.
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