Nico D. currently serves as an Application Support Analyst at Q2, where responsibilities include providing first-line technical support, troubleshooting customer issues, and maintaining accurate case documentation. Previously, Nico held positions as a Support Analyst at Coinbase, delivering customer support across various channels, and as a Personal Account Advisor at Provident Credit Union, focusing on account and loan services. Earlier experience includes roles as a Flight Attendant and Ramp Agent at SkyWest Airlines, emphasizing customer service and compliance with safety regulations. Nico holds a Bachelor of Arts in Communication from the University of Santo Tomas.
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