Silvia C.

Silvia C. currently serves as an Application Support Analyst at Q2, providing assistance to over 500 banks and credit unions while managing database configurations and troubleshooting transaction issues using SQL. Previous experience includes a role as a Subject Matter Expert (SME) at Sutherland, where Silvia C. supervised team activities and developed strategies to address challenges, as well as another position as an Application Support Analyst at Sutherland, focusing on banking transaction support. Earlier experiences include technical support at Tata Consultancy Services for a Canadian bank, and serving as a professor of IT at Universidad Tecnológica de la Zona Metropolitana del Valle de México, where Silvia C. designed academic techniques and improved e-learning content. Silvia C. holds a degree in Information Technology and Communication Engineering from the same university, along with coursework at Centennial College and College of New Caledonia.