Daniel Gomes

Daniel Gomes is a Client Support Analyst at Q4 since October 2022, where responsibilities include content management, website editing, and client support. Concurrently, Daniel studies for a Bachelor's degree in Computer Software Engineering at Universidade Cruzeiro do Sul. Previously, as a Technical Support Representative at Lira Technical Services (April 2019 - October 2022), Daniel improved customer satisfaction by addressing concerns and providing tailored solutions. Experience also includes roles as a Field Service Technician, Project Assistant, and C++ Developer, where Daniel achieved significant enhancements in equipment functionality and project optimization. Educational background includes an Associate's degree in Heavy/Industrial Equipment Maintenance Technologies and another in Electrical and Electronics Engineering, contributing to a solid technical foundation.