Jenna M. has extensive experience in customer success and account management, currently serving as an Enterprise Account Manager at Q4 since July 2018, with a progression through roles including Senior Enterprise Customer Success Manager, Team Lead for Customer Success, and Customer Success Manager. Prior to Q4, Jenna worked at Givex as a Customer Account Manager and at Rogers Communications as a Technical Customer Support Specialist. Additional experience includes a role as a Customer Experience and Technical Support Advisor at Innovative Vision. Jenna M. holds a Certificate in Business/Commerce from the University of Guelph, a Diploma in Public Relations, and a Micro Certificate in Crisis Communication from the University of Victoria, as well as additional qualifications from York University.
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