James Noon is a Senior Client Relationship and Customer Success Expert with over 15 years of experience at the intersection of learning, technology, and SaaS-driven models. Currently serving as the Client Relationship Director at QA Ltd, James specializes in building long-term partnerships while overseeing key accounts and aligning solutions with client needs. Previous roles include Insurance Coach at BPP and Client Success Consultant at Davies, where James demonstrated a strong commitment to client engagement and satisfaction. With a background in complaints handling and customer service across various insurance companies, James has consistently advocated for clients while implementing effective strategies to drive retention and adoption.
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