Jamie Robinson is an experienced customer service professional, currently serving as Customer Service Manager at QA Ltd since October 2010, where responsibilities include overseeing operational management for learning administration services in finance, technology, and telecommunications. Previously, Jamie held the role of Service Delivery Manager, focusing on client service delivery, and has also contributed as a Training Administrator & Team-Leader, delivering customer service and advising on training programs. Additional experience includes managing events for Microsoft's Presentation Team and providing administrative support for project management training events. Prior to QA Ltd, Jamie worked as an Assistant Store Manager at Virgin Music Retail, excelling in face-to-face customer service. Jamie's educational background includes studying at Cirencester College and Cirencester Kingshill School.
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