Laura Chapman is an experienced professional with a strong background in service delivery and customer success, currently serving as a Service Delivery Manager at QA Ltd since April 2018. Prior roles include Customer Success Manager for Degree Apprenticeships and Senior Service Specialist in QA Apprenticeships. Prior to QA, Laura spent nearly two years at Deloitte UK in Learning and Development, focusing on Tax Learning & Talent Development. Earlier experience includes a role as Human Resources Coordinator at Royal Agricultural University and Event Manager at Planet Pursuits. Laura also held HR Coordinator positions at BG Group and served as Senior Programme Coordinator for Executive Education at the University of Oxford's Said Business School. Laura holds a 2:1 Bachelor's degree in Business with Human Resource Management from the University of the West of England, earned between 2008 and 2012.
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