Nicola Downes

Nicola Downes is an experienced learning solutions expert currently serving as a Principal Consultant and Senior Learning Solutions Manager at QA Ltd since November 2007, focusing on transforming the learning culture of businesses in the digital age. With a strong background in designing impactful learning and development experiences, Nicola has held several key roles at QA Ltd, including Learning Solutions Manager and Learning Programme Manager, contributing to bespoke training programs across various sectors. Prior experience includes training roles at Wessex Water and NHS Direct, as well as a position as Management & Diversity Trainer at Avon & Somerset Police. Nicola holds a Master of Arts (MA) in Education, along with a Bachelor of Arts (BA) and a Certificate of Education (CertEd) from the University of the West of England.