Richard Williams serves as the Client Relationship Director and IT Technical Specialist & Business Skills Consultant at QA Ltd since August 2000, focusing on performance development for Consultancy and System Integrator companies, with expertise in IT, Project Management, Business Analysis, System Development, and Leadership training. Prior to this role, Richard worked as an Account Manager and Learning Consultant, and Customer Services Executive for Mondelēz International and Kraft UK, respectively, handling large grocery franchises and managing service, ordering, and product information. Richard holds a degree from the University of Leicester, majoring in Biology and Geology, with additional studies in Geography, History of Art, Paleontology, Genetics, and Architecture.
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