Tim H. serves as a Systems Security Engineer at QA Ltd since September 2022, focusing on implementing and maintaining security solutions while optimizing technical systems like Autopilot and Intune. Prior to this role, Tim held various engineering positions at QA Ltd from February 2018 to May 2022, contributing to the company’s digital transformation efforts. Tim also worked as a Service Desk Manager at Concorde Technology Group and has experience in service delivery from Alscient Limited, where responsibilities included setting up the IT Service Desk and managing client relationships. Tim began a career in technical support at Arthur J. Gallagher & Co., progressing through roles as a Service Desk Analyst and Application Support Analyst.
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