Tracking information for eCommerce and for better customer support

E-Commerce

Retail

Support Services

Qapla' Srl

Qapla' Srl's headquarters in San Casciano In Val Di Pesa, Italy

Roberto Fumarola

Giovanni Schiavetto

Luca Cassia

The Development Team at Qapla' Srl is responsible for designing, building, and maintaining innovative software solutions that enhance tracking information for eCommerce and improve customer support. With a diverse skill set, the team collaborates to develop robust applications, streamline processes, and ensure seamless user experiences, ultimately driving efficiency and customer satisfaction.

Development Team

This department is responsible for managing customer relationships and driving revenue through sales activities.

Sales Department

This department focuses on enhancing customer satisfaction and ensuring successful product adoption.

Customer Success

The Customer Support and Success team at Qapla' Srl is dedicated to ensuring exceptional service for eCommerce clients by providing timely assistance and expert guidance. They address customer inquiries, resolve issues, and foster relationships, ensuring that clients leverage tracking information effectively to enhance their operations and customer satisfaction. Through proactive engagement, the team works to maximize client success and retention in diverse international markets.

Customer Support and Success

This department oversees financial strategy, planning, and management for the organization.

Finance Leadership

The Leadership Team at Qapla' Srl drives the strategic vision and operational efficiency of the company, ensuring seamless integration of tracking solutions for eCommerce and enhanced customer support. Comprising key executives, including the COO, CTO, CFO, and CEO, the team focuses on innovation, financial oversight, and overall growth, fostering a collaborative environment to position Qapla' as a leader in its industry.

Qapla' Srl

Org chart

Teams

Development Team

Sales Department

Customer Success

Customer Support and Success

Finance Leadership

Leadership Team

Offices

Qapla' Srl

Org chart

Teams

Development Team

Sales Department

Customer Success

Customer Support and Success

Finance Leadership

Leadership Team

Offices

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