Michael Lussier

Tehnical Support Engineer at Qbox

Michael Lussier has a diverse work experience in technical support, software development, and content development. Michael started their career at Qbox.io in 2013 as a Software Developer and Content Development, where they received official training in Elasticsearch development and support. Michael used JavaScript and Elasticsearch to deploy and manage client projects and created Ruby on Rails and AngularJS projects for Elasticsearch tutorials. Michael then worked as a Development Intern at Collective Bias in 2014, where they contributed to shopper marketing by generating organic social content and real-life stories for brands and retailers. In the same year, they returned to Qbox.io as a Software Developer and Technical Support, specializing in Elasticsearch development and production. Michael provided support to Qbox users through Zendesk tickets and support contracts and developed features for Qbox using Ruby, Ruby on Rails, and Elasticsearch. In 2019, they joined Qbox, Inc. as a Technical Support Engineer, leveraging their expertise in technical support to provide assistance to clients. Currently, they are working at GitLab Inc. as a Support Engineer, contributing to customer support and ensuring efficient operations.

Michael Lussier attended Tallahassee Community College from 2011 to 2012. However, the degree name and field of study are not specified.

Links

Timeline

  • Tehnical Support Engineer

    February, 2019 - present

  • Software Developer & Technical Support

    September, 2014

  • Software Developer & Content Development

    September, 2013