Susan Koppes

Susan Koppes is a seasoned IT operations leader with expertise in people management, organizational change, and ICT. They have held various roles such as Lead IT Operations at Qbuzz b.v. since 2025, Teamlead IT Infrastructure and Workplace Management at Nederlandse Waterschapsbank from 2023 to 2025, and Operationeel Manager at Herke ICT Group from 2021 to 2022. Susan's background includes significant positions at KPN and Logica, where they guided teams through transformations, improved user satisfaction, and managed complex HR responsibilities. They hold a degree in Work & Organizational Psychology from Radboud University Nijmegen.