QCell is The Gambia's only 3G GSM service Provider and thus offers services that until now were not available in this country. QCell's network is nationwide with 3G service available in the Greater Banjul Area, Farafenni and Basse. QCell's customers enjoy the clearest possible voice calls, video calls and 3G/Edge Internet access on their mobiles. In addition, QCell also offers a variety of products including QCell mobiles, USB Data Cards and USB Wireless Routers and Huawei mobile phones at very reasonable prices.

Telecommunications

Qcell

Muhammed Jah

Awa Ndiaye

Ahamat Jah Mba, Cissp, Itil, Bsc

The Network Engineering Team at QCell is responsible for designing, implementing, and maintaining the company’s 3G network infrastructure to ensure reliable and high-quality connectivity for customers. This team collaborates to optimize network performance, troubleshoot issues, and deploy new technologies, ensuring seamless voice and data services across The Gambia. Their expertise supports QCell’s goal of providing exceptional mobile communication experiences to its users.

Network Engineering Team

The Customer Support Team at Qcell is dedicated to providing exceptional service to all customers, addressing inquiries, resolving issues, and ensuring a seamless user experience with Qcell's mobile and internet products. Comprising Customer Care and Sales Representatives, the team assists clients with service activation, troubleshooting, and product information, fostering customer loyalty and satisfaction in The Gambia's evolving telecommunications landscape.

Customer Support Team

The Technical Development Team at QCell is responsible for designing, implementing, and maintaining the software and infrastructure that powers the company's 3G GSM services. This team works collaboratively to innovate and improve product offerings, ensuring reliable connectivity and user-friendly experiences for customers. They also oversee the integration of new technologies, support network expansion, and troubleshoot any technical issues that arise, enhancing the overall service quality across the country.

Technical Development Team

The Leadership Team at QCell provides strategic direction and oversight to ensure the effective delivery of innovative telecommunications services across The Gambia. Comprising the Chief Executive Officer, Principal Radio Frequency Engineer, and Chief Technology Officer, this team drives operational excellence, fosters technological advancements, and enhances customer satisfaction by integrating cutting-edge solutions in mobile communication and internet access. Together, they work to expand QCell's market presence and maintain its commitment to delivering high-quality connectivity to customers nationwide.

Qcell

Org chart

Teams

Network Engineering Team

Customer Support Team

Technical Development Team

Leadership Team

Offices

Qcell

Org chart

Teams

Network Engineering Team

Customer Support Team

Technical Development Team

Leadership Team

Offices

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