Mark Wickins

Mark Wickins is an experienced professional in service transition and design, currently serving as Service Transition Manager at QinetiQ since June 2022. Prior roles include Service Design & Transition Manager at Selfridges, and Service Design & Transition Assurance Lead at Wipro Limited, where responsibilities encompassed building governance frameworks across multiple partners like John Lewis Partnership and Cap Gemini. With a solid foundation in service introduction at John Lewis, Mark has also contributed to community safety as a Police Officer with Surrey Police, and demonstrated effective service transition strategies in various capacities at Virgin Media, Echo Research, and PR Newswire. Mark holds a BA Hons in Applied European Languages from Kingston University.