Michael G. is an experienced IT professional with a diverse background in service operations, technical management, and IT support. Currently serving as the Service Operations Tooling Manager and ITSM Developer at QinetiQ since August 2021, Michael has previously held roles such as Technical Manager at RMS and Senior Service Desk Analyst at Spark Energy UK, where responsibilities included Change Management and Major Incident Management. Additional experience encompasses positions as Vice Chairman of the Board at SBHA LIMITED and Service Desk Officer at Scottish Borders Council, alongside various technical roles in IT support and management across multiple companies, including Forever Scotland IT and Retail Systems (North) Ltd. Michael's career began as an Analyst Programmer at THE EDINBURGH WOOLLEN MILL (GROUP) LIMITED, demonstrating a long-standing commitment to the IT field. Educational background includes studies at Stevenson College Edinburgh and St Davids RC High Dalkeith.
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